Xc60 Responsible Gaming – A Guide to Playing Safe & Smart

Xc60 believes the best entertainment is entertainment enjoyed in moderation. We are committed to helping every user in Malaysia enjoy a fun gaming experience while maintaining a healthy life balance.

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Set Your Limits Manage Your Playing Time Smart Budgeting Protect Minors Take a Break When Needed Prioritise Life Balance Get Professional Help Set Your Limits Manage Your Playing Time Smart Budgeting Protect Minors Take a Break When Needed Prioritise Life Balance Get Professional Help

Xc60's Commitment to Responsible Gaming

At xc60, the safety and wellbeing of our users are our top priorities. Our platform is designed not only to deliver high-quality sports and casino entertainment, but also to ensure every Malaysian user can play in a safe and controlled environment.

We provide a range of self-control tools and resources to help you manage your gaming experience wisely. xc60 does not encourage excessive gambling and consistently reminds users that gaming is purely for entertainment — not a source of income.

If at any point you feel that gaming is starting to affect your daily life, personal relationships, or finances, please use the control tools we provide or seek professional help immediately.

Recognising the Signs of Risky Behaviour

Identifying early warning signs is a key step in looking after your wellbeing. Here are some indicators that deserve serious attention:

Feeling compelled to play longer or spend more money than originally planned.
Playing with money meant for essential needs such as rent, food, or bills.
Attempting to recover losses by continuing to play (commonly known as "chasing losses").
Lying to family or friends about gambling habits.
Feeling restless, irritable, or anxious when unable to play.
Neglecting work, study, or family responsibilities due to gaming.
Borrowing money or selling assets to fund gambling.

If you recognise one or more of the signs above in yourself, please take immediate action by using the available self-control tools or speaking with a health professional.

Tips for Setting Time & Budget Limits

Time Limit

Set a time limit for how long you intend to play each day or week before starting your session. Stick to that limit even when you are winning. Take a break of at least 15 minutes for every hour of play.

Deposit & Spending Limits

Set a monthly gaming budget in MYR (RM) that will not impact your essential daily needs. Treat any money spent as an entertainment expense, not an investment. Never chase your losses.

Healthy Gaming Schedule

Avoid playing when you are stressed, upset, or under the influence of alcohol. Only play when you are in a good headspace and have already taken care of your daily responsibilities.

Self-Control Tools on the xc60 Platform

Xc60 offers several self-control features to help you manage your gaming experience more responsibly:

Deposit Limit: You can set daily, weekly, or monthly deposit limits in your account. Once a limit is in place, the system will prevent any deposit that exceeds the amount you have set.
Cooling-Off Period: If you feel you need a break from the platform, you can activate a temporary cooling-off period. During this time, your account will be restricted from all gaming activity.
Self-Exclusion: For those who need a longer break, xc60 offers self-exclusion options for extended periods. This is a serious measure that can help you regain control over your gaming habits.
Activity History Review: Review your gaming records and transactions regularly to track your spending patterns and the time you spend on the platform.

To activate any of these control tools, please contact the xc60 support team or refer to the FAQ us.

Minor Protection

Xc60 strictly prohibits access to the platform by any individual under the age of 18. We take this responsibility seriously and conduct age verification checks during the registration process.

For parents and guardians, we recommend the following steps to protect your children:

Ensure your online gambling account cannot be accessed by children. Do not save your password on shared devices.
Use parental control software to block access to gambling sites on your children's devices.
Have open conversations with your children about the risks of gambling and the importance of responsible internet use.
Monitor your children's online activity on a regular basis.

If you suspect that a child has accessed the xc60 platform, please contact our support team immediately.

Life Balance & Professional Support Resources

Maintaining a healthy balance between entertainment and daily responsibilities is key to a fulfilling life. xc60 encourages all users to:

Spend quality time with family and friends outside of online gaming activities.
Maintain healthy hobbies and physical activities as part of your daily routine.
Do not let gaming take priority over the important things in life — your career, studies, and personal relationships.
If you feel that gaming is starting to take control of your life, it is time to seek help.

If you or someone you know needs help with problematic gambling habits, please reach out to a mental health professional or a relevant organisation in Malaysia. Do not be ashamed to seek support — it is a sign of strength, not weakness.

For further enquiries about responsible gaming on the xc60 platform, please refer to FAQ us or contact our support team at [email protected].