Xc60 Privacy Policy – User Personal Data Protection

Xc60 takes the protection of every user's personal data in Malaysia seriously. This Privacy Policy explains how we collect, use, store and safeguard your information when you use our platform.

FAQ

Information We Collect

When you register or use xc60's services, we may collect various types of information to ensure a smooth and secure user experience:

  • Account Information: Full name, email address, phone number, date of birth and identity verification details required at registration.
  • Device & Browser Information: Device type, operating system, browser version, IP address and other technical data automatically transmitted when you access the platform.
  • Payment Information: Transaction details in Malaysian Ringgit (RM/MYR), including payment methods used such as FPX, Boost or TNG eWallet. Full card or bank account numbers are not stored by xc60.
  • Usage Data: Pages visited, session duration, in-platform actions and game preferences.
  • Cookies: Small files stored on your device to identify your session and preferences.

How We Use Your Information

Information collected by xc60 is used for the following purposes:

  • Processing account registrations and verifying user identities.
  • Processing deposits, withdrawals and all financial transactions on the platform.
  • Providing customer support and resolving enquiries or complaints.
  • Sending account-related notifications, platform updates and relevant promotional information (with your consent).
  • Detecting and preventing fraudulent activity, money laundering or platform abuse.
  • Meeting legal and regulatory compliance requirements applicable in Malaysia.
  • Improving the user experience through aggregated usage data analysis.

Cookies & Activity Tracking

Xc60 uses cookies and similar tracking technologies to enhance platform functionality and personalise the user experience. The types of cookies used include:

  • Session Cookies: Automatically deleted when you close your browser. Used to maintain your login session.
  • Persistent Cookies: Stored on your device for a set period to remember your preferences.
  • Analytics Cookies: Helps us understand how users interact with the platform for improvement purposes.

You can manage or disable cookies through your browser settings. However, doing so may affect certain features on the xc60 platform.

Data Storage, Security & Sharing

Data Security

Xc60 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. This includes SSL encryption for all data transmissions and strict internal access controls.

Third-Party Sharing

Xc60 does not sell or rent your personal data to third parties. However, we may share your information with the following parties under limited circumstances:

  • Payment service providers who process MYR transactions on our behalf.
  • Government authorities or law enforcement agencies when required by law.
  • Technical service partners who assist with platform operations, bound by strict confidentiality agreements.

User Rights & How to Contact Us

Your Rights Over Personal Data

As an xc60 user subject to Malaysia's data protection laws, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request corrections to any information that is inaccurate or out of date.
  • Right to Erasure: Request the deletion of your personal data under certain circumstances permitted by law.

Privacy Policy Updates

Xc60 reserves the right to update this Privacy Policy at any time. Any material changes will be communicated via the platform or email. The latest effective date will be shown at the top of this page.

Contact Us

For any enquiries regarding this Privacy Policy or to exercise your rights, please contact the xc60 support team via email: [email protected] or visit the FAQ us for further assistance.

Start Your Journey with xc60

Your data is fully protected. Create your xc60 account today and enjoy a safe sports and casino entertainment experience in Malaysia.

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